Our 15 Day Guarantee
No Lice Left Behind guarantees the complete nit and lice removal of the affected individual. However, due to the nature of lice, we do understand that re-exposure and the possibility of re-infestation is very likely, thus unable to guarantee that you may never contract lice again. For this reason, No Lice Left Behind offers a happy head 15 day guarantee with all of our head lice treatment services. In order for us to uphold our guarantee, we strongly urge our clients to follow a set of preventative guidelines, post-treatment.
A crucial part of our treatment service is for our clients to maintain their follow-up head checks within our suggested time period. The first follow-up must be no later than 5-7 days post treatment. It is highly recommended to have at least 2 follow up head checks.
All family members of the treated person(s) must be checked by our No Lice Left Behind experts. As the appearance of head lice occurs with further contact with active cases of head lice, we can only uphold our guarantee when we ascertain that all members living with the treated person(s) have been checked and treated if necessary.
As part of our treatment service, we provide the treated client with their own terminator lice-comb which must be used at least once a week on the affected individual. This practice highly reduces a chance for re-infestation.
Because it is so easy to be re-infected with head lice, there will be no refunds. We can only honor our guarantee if our treated clients follow our series of suggested steps: maintain their follow up head checks, practice their weekly combing, practice preventative measures, and have all live-in family members checked by our experts.
If you have followed all of our guidelines and find yourself reinfested within the 15 days of treatment, our team will provide post treatment removal service at no additional charge. Our goal is to keep our customers happy and lice-free and provide all families and community members with proper education and prevention methods.
We always practice safe methods and never use products that contain chemicals, pesticides, parabens, artificial colors or fragrances. All of our products are natural, animal-free tested, and non-toxic.
If you would like for us to speak at your school, day care, community group, camp, or any type of organization, we are happy to do so, free of charge.